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General Questions

Do you have in-house tailors ?

We don’t have our own tailors but we have partnered with the best tailors in your area. All our tailors are handpicked and have gone through an extensive Quality check process before getting onboarded with us. Check out this article which explains the partnership model in a detailed manner.



Is there any guarantee that my fabric won’t be spoiled ?

Yes, we guarantee fabric replacement or refund in case of fabric spoilage. To ensure that we build the trust of our customers, we collect payment after the final delivery and all subsequent visits, alterations and customisation are done free of charge. In case the fabric gets damaged (which rarely happens), we will provide you with a new fabric.



Is it possible to ship the cloth to a different address?

Yes, you can share the address with us and we will get the same delivered. If in case, the location is outside of Delhi NCR, we will charge the courier fee.



What if I want to visit an outlet and get my clothes stitched ?

Yes, you can share the address with us and we will get the same delivered. If in case, the location is outside of Delhi NCR, we will charge the courier fee.



What if I am not happy with the fitting of the final stitched garment ?

We guarantee perfect fitting of any apparel. Our tailoring expert will themselves deliver the product which you can try out and handover to them in case of any fitting issues. A perfectly fit apparel will be delivered in the next 24-48 hours.



Is there a visiting charge ?

No, the prices shared are inclusive of visiting, packaging and delivery.



Why are the prices more expensive than a normal tailoring shop ?

Stitching quality and customer satisfaction is our utmost priority and we cannot be compared with a normal tailoring shop or boutique. We strive to deliver perfectly tailored clothes at the convenience of doorstep service. Imagine the time-saving of 2-3 visits to your tailoring shop and getting everything delivered at your doorstep.



Do you procure bulk orders as well ?

Yes we have partnered with manufacturing houses with the capacity to take orders upto 2 lac pieces for any kind of apparel



What is the usual stitching time ?

Yes we have partnered with manufacturing houses with the capacity to take orders upto 2 lac pieces for any kind of apparel



Do you take only alteration orders as well ?

Yes we do alterations as well but the minimum order value should be Rs. 1000 meaning there should be multiple apparels (4-5) for alterations



Do you accept stitching orders for denim or leather material ?

No, we do not take leather or denim stitching orders

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